NDIS Quotation and Fulfillment Welcome!

Contact Us

Contact Info

Address

Aid-Assist, PO BOX 4000, Knox City Centre, Melbourne, Victoria 3152, Australia

Contact us

Use the Send Us a Message Form below.
(1300)-942-388

E-mail Address

team@aidassist.com.au

Working Days/Hours

Mon - Fri/ 9:00AM - 8:00PM

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    What is 2 + 7 ?

    Frequently Asked Questions

    Although uncommon, one of the truly unsatisfying things to occur after placing an order is late delivery.

    In a perfect world, package delivery would occur on time without any issues or delays. But, in some instances, shipments can arrive with damage, faults, and incorrect attributes.

    Shipping delays, as well as receiving damaged goods, occur on a daily basis. These issues create angry customers eager to find out why they occur and how soon they will receive the package or compensation.

    We are doing our best to completely eliminate this problem.

    How can I cancel my online order?

    You can cancel an online order in writing, by fax or by emai

    How can I cancel my online order?

    You can cancel an online order in writing, by fax or by emai

    You can track your order from your shipping confirmation email. We send an email with a tracking link as soon as your package ships, which you can use any time to check its progress.

    In order to request for a refund, you can contact the customer service over the phone or write a letter offline or write an email stating the cause behind the refund.